 VoIP Questions and Answers
 What is VoIP and what does it stand for?
VoIP stands for Voice over Internet Protocol and it allows you to place telephone calls over a data network like the internet. It operates by converting your voice signal from your telephone into a digital signal that can then be transmitted over the Internet. The digital signal is then converted at the other end back to a voice signal that the other party can hear. When you use a phone with an adapter the calls are placed just like a regular telephone. You first hear a dial tone then the call is made.
How do I make a VoIP phone call? Making a VoIP phone call is no different from using a regular land line telephone. You pickup the receiver and listen for the dial tone. You can then dial your number as you always have in the past. The call connects to your high-speed Internet connection and travels to your local telephone company's equipment to a VoIP provider which transport the signal through the Internet to the local provider of the party you are calling. They relay the signal to your parties telephone.
Are there any differences between making a local call or a long distance call? There are many different calling plans available for VoIP. The calling rates and fixed plans will vary from one vendor to another depending on the service you select. Please make sure to read all of the fine print associated with any plan that you choose.
One thing to keep in mind, however, is that VoIP can make the difference between local and long distance by issuing a local number for your Internet phone. This allows you to make LOCAL calls to your home area code from that phone, regardless of where you are geographically. All you need is an Internet connection to plug in your phone, it doesn't matter what Internet provider you use, and you can call your local area code from anywhere in the world without paying long distance rates.
What are the advantages in using VoIP phone service? If you are using a broadband internet connection, you don't need to maintain and pay the additional cost for a regular land line just to make telephone calls. With VoIP you're able to talk to many people at the same time. You can set up conference calls with your colleagues, staff, family and friends. VoIP allows you to reduce interconnect/PBX fees by enabling you to add, move and remove stations from your network without calling your service provider. In addition, you don't have to buy an expensive phone switch to set up your network. VoIP also offers many advanced calling features from caller ID and call forward to voicemail and distinctive ringing to call tracing and reminder calls, among many others. You can also manage your features through the Internet; log-in and customize services that normally you would have to rely on your provider to change - for a fee of course.
Who can I call if I am using a VoIP service? Your calls can be made to any local telephone number, mobile phone, long distance number, or any international number. You may even use the service to speak with more than one person at a time. More importantly, the person you are calling does not need any special equipment; just a regular telephone.
Will I be able to use my computer while making a VoIP phone call? Yes you most certainly will be able to use your computer while making calls on your VoIP network.
Will I be able to take my phone adapter with me while traveling? You should be able to use your VoIP service wherever you travel as long as you have a high-speed Internet connection available. Your adaptor should work the same as when you are at home or in the office as long as you have access to a high-speed Internet connection.
Does my computer need to be running in order to use VoIP service? Your computer does not need to be turned on but your broadband connection must be active in order for VoIP to function properly.
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